Customer Service

At 101 Tech USA, we strive to provide excellent and quick customer service. If you are planning on contacting us, please make note that we will typically respond to you within our standard working days and hours. 


Office Address:

2398 Peck Road

City of Industry, CA 90601


Office Hours:

Monday to Friday

9:00 AM - 5:30 PM Pacific Standard Time (UTC -8)



For all business, product, or general inquiries, please send us an email at



Phone support will be unavailable on New Year's Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas.


RMA Inquiries:

Please send us an email at regarding all inquiries about RMAs and warranties.