In case of Warranty Claims, please contact PolarStar directly to process your claim.

Dealers can contact: sales@polarstarairsoft.com
Customers can contact cs@polarstarairsoft.com

The Warranty Period for the PolarStar Fusion Engine is 6 Months.
Products in the F1 and JACK line have a 1 year Warranty Period.

PolarStar products are protected by warranty. The warranty is limited to the product being free of manufacturer defects in materials and workmanship.

PolarStar will repair or replace said products or part thereof which upon inspection by PolarStar are found to be defective in materials or workmanship. This warranty does not cover damage caused from misuse, abuse or neglect of maintenance.

As a condition to the obligation of PolarStar to repair or replace said product, the product must be returned to PolarStar together with a copy of the products original proof-of-purchase.